How can I place an order?

To place an order, browse our categories, select your products, and add them to your cart. Proceed to checkout, enter your shipping and payment information, and complete your purchase. You will receive a confirmation email with your order details and tracking information.

What payment methods do you accept?

EFAB Shop accepts Visa, Mastercard, American Express, Maestro, Discover, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely via SSL encryption and Shopify Payments.

How long does shipping take?

Shipping times vary by region: Europe & UK: 6–9 business days, USA & Canada: 6–8 business days, Rest of World: 7–12 business days. Actual delivery may vary due to customs or carrier delays.

Can I cancel or return my order?

Orders can be cancelled within 12 hours of purchase by contacting support@efabshop.com. Returns are accepted within 30 days of delivery. Refunds will be processed to your original payment method within 3–5 business days once approved.

How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package on the carrier’s website or contact our support team for assistance.

How can I contact customer support?

You can reach our customer support team 24/7 via email at support@efabshop.com or use the live chat feature on our website for instant assistance.